Operational questions, answered.
The questions leaders at staffing agencies and recruiting teams ask about screening, scheduling, and the candidate experience.
Screened
Every readable resume, then a real phone conversation.
Can we name and personalize our AI agent?
Yes. You name your agent and set how she introduces herself. Your team also configures the company introduction and screening topics, so the call reflects your organization and the job.
What happens if a candidate doesn’t answer?
The provider outcome is recorded. A configured voicemail or bounded retry may follow when the campaign rules and provider result allow it; failed and incomplete attempts remain visible for recruiter review.
Is this a scripted voice bot?
No. Scripted bots read questions off a list no matter what the candidate says. RecruitAi conducts an adaptive conversation: it asks follow-up questions, explores interesting answers, digs deeper with promising candidates, wraps up early when someone clearly isn’t a fit, and steers wandering conversations back on topic, the way an experienced recruiter would.
Can candidates tell they’re talking to an AI?
They must be told. A managed pilot is not approved until the opening identifies the staffing company or hiring organization and AI assistant, explains recording, transcription, AI-assisted analysis and human review, states the recruiting purpose, and asks permission to continue using counsel-approved language.
What if a candidate asks to be called back later?
A valid callback request is recorded and scheduled within permitted hours in the candidate’s local time. The dashboard keeps it visible if it cannot run, so the recruiter can follow up.
How long does a typical screening call take?
Duration varies with the configured questions, candidate responses, reconnects, and provider behavior. We review a controlled sample during onboarding rather than publishing an unverified universal duration.
Can I customize what gets covered for each job?
Yes. Every campaign has its own interview topics and priorities configured in the dashboard. They become the interview plan, not a script, the agent covers your topics in a natural conversation, adapting the order and depth to each candidate’s answers.
Scored
Both scores together, one qualification decision.
Do we control which candidates get called?
Yes, within the safety gates. Per-job rules can queue all eligible candidates, use a score threshold, or select the top-ranked. Consent, opt-out state, valid phone data, calling windows, account status, and capacity still determine whether a call may start.
Scheduled
The next step, agreed on the call.
Does it integrate with our ATS or CRM?
We review your existing intake workflow during setup. RecruitAi works with Microsoft 365 / Outlook Calendar and Google Calendar for appointments, and Microsoft Teams for video interviews. It is the calling and scheduling layer between applying and meeting; support for a particular ATS or CRM is confirmed separately.
Does the platform send text messages to candidates?
It can send approved recruiting messages for an organization whose sender, campaign, content, consent source, and safety gates are verified. Ordinary sends stop for opted-out candidates, while STOP and HELP responses remain available. See our SMS Program page for current disclosures.
Working with us
How is this different from an ATS or recruiting CRM?
An ATS is a system of record. RecruitAi is the layer between applying and meeting for staffing agencies and in-house recruiting teams: it screens resumes and candidates by phone, scores both against your job, and arranges a qualified candidate’s next step. Your recruiter meets, verifies, and places.
Does this replace my recruiting team?
No. RecruitAi can automate approved, repetitive screening steps, but recruiters retain responsibility for human review, candidate relationships, accommodations, final interviews, and hiring decisions.
How quickly can our team get up and running?
Go-live timing is confirmed after customer setup, provider readiness, billing and safety limits, consent language, support ownership, and a controlled test campaign are complete. We do not promise a fixed timeline before those dependencies are known.
How is candidate data stored and protected?
Customer-data tables use organization-scoped application access and database row-level security, with encrypted transport and managed storage controls. Data location, subprocessors, retention, and customer-specific obligations are confirmed during security review. See our Security page.
Still have questions?
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